Terms of Service

By accessing or using HomeCo, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this app are protected by copyright and trademark law.

Some HomeCo access is paid and some eligible Student access is free. The membership, trial, renewal, cancellation and refund terms below form part of these Terms of Service.

HomeCo is a democratic household management platform designed to help roommates and housemates coordinate their shared living experience. Our service includes:

• Task assignment and tracking with fair rotation
• Bill splitting and expense management
• Household communication and announcements
• Collaborative shopping lists
• Democratic decision-making tools

We reserve the right to update, change, or improve our service at any time. We'll do our best to keep you informed of significant changes that might affect how you use HomeCo.

14-day trial: Eligible accounts can use HomeCo for 14 days without providing a payment card. During the trial, you may create and use the home you create for that trial, or join a home covered by an active Whole Home membership. Trial access does not allow you to join a Housemate or Student home. HomeCo provides this trial directly; it is not an App Store or Google Play introductory offer. The trial does not renew, automatically convert to a paid membership or make a charge when it ends. To continue with paid access, you must actively choose a membership and confirm the purchase in the Apple App Store or Google Play.

Payment and renewal: Paid memberships are sold and billed by Apple or Google. Monthly and yearly memberships renew automatically for the same billing period until cancelled. Your store shows and confirms the final local price and any applicable tax before purchase. Apple or Google may notify you of price changes in accordance with its rules.

Cancellation: Cancel through your App Store or Google Play subscription settings before the store's renewal deadline to prevent the next charge. Cancellation normally takes effect at the end of the current paid period, so access normally continues until then. Uninstalling HomeCo, leaving a home or deleting your HomeCo account does not cancel a store subscription. You must cancel it separately with Apple or Google. Store cancellation is not a condition of requesting HomeCo account deletion; account deletion and store cancellation are separate actions.

Refunds: Apple and Google process payments and refund requests under their own policies. Except where required by applicable law or granted by the relevant store, cancelling does not provide a refund or credit for a partly used billing period. If a purchase is refunded, reversed or otherwise becomes invalid, the related paid access may end. Nothing in these Terms limits any mandatory consumer rights you have.

To use HomeCo, you'll need to create an account. You are responsible for:

• Maintaining the confidentiality of your password and account
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Providing accurate and current information

You must be at least 13 years old to use HomeCo. By creating an account, you represent that you meet this age requirement. If we discover you've created an account and you're under 13, we'll unfortunately have to close your account.

Pro tip: Use a strong, unique password for your HomeCo account. Don't share it with anyone – even your housemates!

We want HomeCo to be a positive experience for everyone. Please don't use our service to:

• Harass, abuse, or harm other users
• Post false, misleading, or fraudulent information
• Violate any applicable laws or regulations
• Spread viruses or malicious code
• Attempt to gain unauthorized access to our systems
• Use automated tools to scrape or collect data
• Impersonate others or misrepresent your identity

We're all about household harmony – let's keep things respectful and constructive. If we receive credible reports of misconduct, we may investigate and take action, including warning offenders or terminating accounts that repeatedly violate these guidelines.

You own the content you create and share on HomeCo – your tasks, expenses, messages, and household data are yours. Here's what you need to know:

• You retain ownership of all content you provide to HomeCo
• You grant us permission to store, process, and display your content to provide our service
• Members of a home can access content shared with that home, subject to HomeCo's access controls
• Authorised personnel and service providers may process content as needed to operate, support, secure or comply with legal obligations for the service
• You can request account deletion as described in our Privacy Policy; HomeCo does not currently provide an in-app data-export feature

HomeCo uses HTTPS/TLS for supported data transmissions and relies on service-provider security controls. No system is completely secure. Use a strong password and keep your devices updated.

For details on how we handle your personal information, please review our Privacy Policy.

HomeCo, our logo, app design, and all related materials are owned by HomeCo and protected by intellectual property laws. This includes:

• The HomeCo name and brand identity
• Our app's design, interface, and user experience
• Our software code and technology
• Our written content and documentation

You may not copy, modify, distribute, or create derivative works based on our intellectual property without our express written permission. However, you're welcome to use HomeCo screenshots or descriptions for reviews, commentary, or educational purposes.

HomeCo is provided "as is" without warranties of any kind. To the fullest extent permitted by law, HomeCo shall not be liable for:

• Any indirect, incidental, special, or consequential damages
• Lost profits or business interruptions
• Household disputes or conflicts (we're here to help, not mediate!)
• Errors or inaccuracies in user-generated content
• Service interruptions or technical issues

To the fullest extent permitted by law, our total liability to you for all claims shall not exceed the amount paid for HomeCo during the 12 months immediately before the event giving rise to the claim. Some jurisdictions don't allow certain limitations on liability, so these limitations may not apply to you.

HomeCo is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We don't guarantee that:

• The service will be uninterrupted, timely, secure, or error-free
• The results from using the service will meet your expectations
• Any errors in the service will be corrected
• Your household will become conflict-free (though we'll try our best!)

We work hard to provide a reliable service, but technology isn't perfect. We appreciate your understanding and patience when issues arise. Your feedback helps us improve!

We may update these Terms of Service from time to time. When we do, we'll:

• Update the "Last updated" date at the top of this page
• Notify users of significant changes via email or in-app notification
• Post the new terms on our website

Continued use of HomeCo after changes means you accept the new terms. If you don't agree with the updated terms, you may discontinue use of the service at any time.

You may stop using HomeCo at any time. You can request account deletion from within the app. A request may require you first to resolve a Whole Home sponsorship or shared payment responsibility. After deletion succeeds, HomeCo handles account data and shared-home records as described in our Privacy Policy. Account deletion does not cancel an Apple App Store or Google Play subscription. Cancel any paid membership separately in the store's subscription settings to prevent further renewal charges.

We may also suspend or terminate your account if:

• You violate these Terms of Service
• You engage in fraudulent or harmful behavior
• Your account is inactive for an extended period
• We're required to do so by law

Upon termination, your right to use HomeCo will end. We'll retain certain data as required by law or for legitimate business purposes, but you can request deletion of your personal information.

These Terms are governed by applicable law. Nothing in these Terms removes any mandatory consumer protection or other right that applies to you. A dispute may be brought before a court or tribunal that has jurisdiction under applicable law.

Questions about these terms? Contact our support team at: